September 18, 2019

CNN Uncovers Insurance Company Practices

CNN Uncovers Insurance Company Practices

You drove your car against a light post on a parking lot, you got t-boned by someone who was paying more attention to their phone, than the road, or you caused an accident yourself. In each case you contact your insurance company. They tell you they know a good shop in the neighborhood you live in or work in. This shop is part of the insurance company’s so called preferred shops.

You might think a there must be a reason why this shop is preferred. It probably is because insurance companies want to have happy customers, so they recommend only the best body shops possible. Unfortunately, that is not the case. What does it mean to be an insurance preferred shop? It means that the shop follows insurance companies’ directions in repairing your car in exchange that the insurance companies send their insured to that shop. That is a win-win for both the insurer, and the preferred shop. But it isn’t a win for you.

Insurance preferred shop bad repair

With the financial power that insurance companies hold over their preferred shops, they make them sometimes use parts that come from a junkyard, or that are glued back together. Such practices will save the insurance company money that they won’t have to pay for the repair of your car. Next to parts, it happens that insurers ask their preferred shop to cut down on the labor for the repair. Which of course saves them more money. That while the mechanic at the preferred body shop has to do his job in less time than is necessary. The mechanic can’t do the proper repairs according to the car manufacturer guidelines. Instead of welding the car back together, he uses duct tape, zip ties, and bondo (a body filler).

Save money or save a life

The insurance company now has to pay less to the body shop, than they would have had to if the car was properly repaired. The preferred body shop gets its certain income stream from insurers who send their customers to them. And you? You drive a car that if it would get into another collision, it would by no means work as well to absorb the impact. More energy from the impact would be transferred to your, or your loved ones’ bodies, which increases the risk on (severe) injuries. Is it worth it to save a few hundred dollars to do a repair right and potentially save lives. Some insurance companies don’t think so.

CNN’s Drew Griffin investigated these insurance practices. He reported back to Anderson Cooper what people could expect to happen when they call insurance company after being in an accident. Watch the clip below.

And that is why Haury’s Lake City Collision is, and will stay an independent shop. Our mechanics wouldn’t be able to sleep at night if they would have to do a bad job on your car. A bad job that could potentially hurt you.

Contact us today to learn how we can help you, and your car back on the road safely.

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