POSITION RESPONSIBILITIES

You will be expected to successfully:

• Write accurate estimates of vehicle damage and/or service needs, per consultation from technical staff
• Update estimates as needed, creating supplements per technician’s input
• Act as an interface between the repair shop and the administrative staff, participating in daily operations meetings and communicating information so that staff members and clients are updated accordingly
• Provide an excellent customer service experience for our clients
• Provide leadership and management for the workshop/production staff such that company objectives and targets are met or exceeded
• Verify the accuracy of all repair orders and supplements for timely billing
• Verify the quality standard for each clients’ vehicle is met or exceeded

SKILLS REQUIRED

• Ability to provide positive leadership and take proactive measures to ensure both workplace and customer satisfaction
• Must have well-rounded experience with PCs and common applications
• Commitment to excellence and attention to detail
• Demonstrate honesty and integrity in your work
• Perform tasks in a timely manner
• Have a good-natured attitude and willingness to work with others

EXPERIENCE REQUIRED
• Associates degree minimum required
• Technical knowledge with automotive components and systems
• Prior experience in the automotive repair field is preferred, but certain skills can be learned or honed on-site
• Provide excellent professional and personal references

HOURS
The position is full-time, Monday through Friday, and will occasionally involve hours on Saturday.

COMPENSATION
Salary plus bonus opportunities. Benefits plan available for full-time employees after initial probation period. Pay range potential of $50K.

HOW TO APPLY
Please send a copy of your resumé and a cover letter to apply@hauryscollision.com, with “estimator/service writer” in the subject line. Due to the volume of positions we are currently hiring for, any submissions not meeting these requirements will not be reviewed. In your cover letter, please include details about your qualifications and why you believe you would be a good fit for our company.

Duties and Responsibilities:

The customer service representative is responsible for managing the customer’s experience and expectation regarding their vehicle repair. They are the chief point of contact for clients calling in looking for vehicle information, targets, insurance claim process details, and, in general, any other question they may have regarding their repair. The customer service representative is also responsible for keeping his/her list of clients updated as to the latest information and procedures regularly and according to company standards. The position may require additional miscellaneous office/clerical work (such as file management) as required to maintain a clean and well-managed office environment.

Qualifications:

The ideal candidate should be able to competently handle customer inquiries politely and punctually, with:

• Excellent organizational & time management skills
• A positive and outgoing personality
• Upbeat and confident communication skills with an awesome phone personality and active listening ability
• The ability to multi-task
• A proficiency in the use of Microsoft Office programs Excel/Word/Outlook, with ability to learn other proprietary software with relative ease

To apply, please follow these instructions completely:

Do not call. Respond to this posting by email with “Customer Service Representative” in the subject line. Send your cover letter, which includes your wage requirements, as well as your resumé in Word Document Form to apply@hauryscollision.com.
In the body of the email, please state why you are interested in this position and how your experience would contribute positively to the success of our company.

We are looking to fill this position as soon as possible, but we will take whatever time is required to make sure we are bringing the right person to the team. Because of the nature of this position, only the most qualified candidates will be contacted and invited to begin the interview process.

Wages:

Pay range starts $11-$13 per hr, plus benefits. Options to earn bonuses based on cost of goods sold and satisfied client feedback metrics.

YOUR RESPONSIBILITIES
If you are hired for this position, you will be expected to successfully:
- Handle incoming parts deliveries, sort them to shelves, and manage returns
- In an administrative office setting, accomplishes general clerical tasks, such as data entry and occasional customer service
- Passes requests and communication between the front office and shop area
- Adjusts estimates, parts orders, and work orders, subject to information received from the front office and shop area
- Assist with cleaning shop areas as necessary
- Occasionally help with vehicle deliveries or transporting materials, using the shop truck

SKILLS REQUIRED
- Ability to work outdoors when needed
- Strength and endurance required to perform a physically-demanding task
- Attention to detail
- Honesty and integrity in your work
- Ability to pay attention and to perform tasks in a timely manner
- Good attitude and willingness to work with others
- Must have well-rounded experience with PCs and common applications
- Ability to drive a manual-transmission vehicle

EXPERIENCE REQUIRED
- High School Diploma
- Technical knowledge about automotive components is preferred

HOURS
The position is 30 to 40 hours per week, Monday through Friday. Exact time will depend on workload and scheduling.

HOW TO APPLY
Please send a copy of your resume and a cover letter to apply@hauryscollision.com, with “Parts/Shop Position” in the subject line. In your cover letter, please include details about your qualifications and why you believe you would be a good fit for our company as well as your salary requirements.

Scope of work:
• General serviced work
• suspension repairs and upgrades
• Exhaust
• Brakes
• Clutch replacement
• Engine R&I
• Cooling and A/C system
• Race car preparation
• Setting up vehicles on Celette Frame rack
• Misc service work on our fleet of rental cars

Pay: DOE with benefits
Monday — Friday 8am — 5:30pm

HOW TO APPLY
Please send a copy of your resumé and a cover letter to apply@hauryscollision.com, with “Import & European Mechanic” in the subject line. In your cover letter, please include details about your qualifications and why you feel you would be a good fit for our company.

ABOUT US:

We are one of the best collision repair centers in Seattle.  Our facility repairs mostly import and European vehicles, especially BMW& MINI.  We are interested in technicians that want a long term position/career, have a high quality standard, excellent work ethic and are team focused.

QUALIFICATIONS/ATTRIBUTES YOU MUST HAVE:

• Are punctual, reliable and has a high degree of integrity
• Are motivated and have an Excellent work ethic
• Have excellent references and prior work history
• Is a team player and have a good natured attitude
• Desire to perform excellent quality repairs and become an industry leader
• Have minimum acceptable tools including hand and cordless tools
• Can pass a background check
• Have a valid Washington State driver’s license with a good record.

QUALIFICATIONS WE WOULD LIKE:

• 1 or more years’ experience working in a collision center or trade school
• Have I-CAR or ASE training and certificates for collision repair

WE OFFER:

• Medical
• Vacation pay
• Holliday pay
• Retirement plan with company match
• Modern, well equipped facility

To Apply, Please follow these instructions completely:

• Do not call. Respond to this posting by email with “apprentice/mid tech” in the subject line.
• Send your cover letter, which includes your wage requirements, as well as your resume in Word Document Form to apply@hauryscollision.com.
• In the body of the email, please state why you are interested in this position and how your experience would contribute positively to the success of our company.

We are looking to fill this position as soon as possible, but we will take whatever time is required to make sure we are bringing the right person to the team. Because of the nature of this position, only the most qualified candidates will be contacted and invited to begin the interview process.

Wages are DOE.

Duties and Responsibilities:

• The receptionist is responsible for supporting the customer service staff with clients regarding appointments, manging walk-in clients, handling phone calls, and completing administrative tasks, such as handling correspondence or maintaining a calendar. The position may require additional miscellaneous office work as delegated by customer service representatives.

Qualifications:

• Excellent organizational & time management skills, positive, outgoing and personable, upbeat and confident communicator with an awesome phone personality and active listening skills, ability to multi-task, proficiency in the use of Microsoft Office programs Excel/Word/Outlook, prior experience in a similar environment, and strong interpersonal communications skills.

To apply, please follow these instructions completely:

• Do not call. Respond to this posting by email with “Receptionist Position” in the subject line.
• Send your cover letter, which includes your wage requirements, as well as your resumé in Word Document Form to apply@hauryscollision.com.
• In the body of the email, please state why you are interested in this position and how your experience would contribute positively to the success of our company.

We are looking to fill this position as soon as possible, but we will take whatever time is required to make sure we are bringing the right person to the team. Because of the nature of this position, only the most qualified candidates will be contacted and invited to begin the interview process.

Wages:

Pay range $11-$13 per hr, plus benefits.

POSITION RESPONSIBILITIES

You will be expected to successfully:
• Provide leadership and management for the workshop/production staff such that company objectives and targets are met or exceeded
• Create daily schedules for repair technicians based on their abilities and strengths
• Effectively manage outsourced work operations
• Act as an interface between the repair shop and the administrative staff, hold daily operations meetings and communicate information so that staff members and clients are updated accordingly
• Track and balance workload throughout the day using the file system, and deliver information to the appropriate technician or employee in a timely manner such that our clients’ needs are best served
• Verify the accuracy of all repair orders and supplements for timely billing
• Verify the quality standard for each clients’ vehicle is met or exceeded

SKILLS REQUIRED

• Ability to provide positive leadership and take proactive measures to ensure both workplace and customer satisfaction
• Ability to successfully manage workflows effectively
• Must have well-rounded experience with PCs and common applications
• Commitment to excellence and attention to detail
• Demonstrate honesty and integrity in your work
• Perform tasks in a timely manner
• Have a good-natured attitude and willingness to work with others

EXPERIENCE REQUIRED

• Prior leadership and managerial experience is required
• Associates degree minimum required
• Technical knowledge with automotive components and systems
• Prior experience in the automotive repair field is preferred, but certain skills can be learned or honed on-site
• Provide excellent professional and personal references

HOURS
The position is full-time, Monday through Friday, and will occasionally involve hours on Saturday.

COMPENSATION
Salary plus significant bonus opportunities based on cost-of-goods-sold metrics. Benefits plan available for full-time employees after initial probation period. Pay range potential of $50K plus.

HOW TO APPLY
Please send a copy of your resumé and a cover letter to apply@hauryscollision.com, with “Production Manager Position” in the subject line. In your cover letter, please include details about your qualifications and why you feel you would be a good fit for our company.

Our lead technician Peng Tan has also been nominated for the 2011 VeriFacts March Taylor Technician ACE Award. He is one of just 20 finalists — a group of the very best technicians from across the country! We thank Peng for his years of service and congratulate him on this wonderful achievement.

More from the VeriFacts press release below:

VeriFacts Automotive, LLC has just announced the finalists for its annual ACE Awards (Achievement in Collision Repair Excellence). ACE Award finalists are recognized for outstanding quality of work. In 2004, VeriFacts established two ACE Awards to recognize outstanding performance from individual technicians (The March Taylor Technician ACE Award) and collision repair centers (The Repair Center ACE Award) committed to attaining higher repair quality as measured through the VeriFacts Verified Quality (VQ) Program.

To qualify for an ACE Award, collision repair centers must have participated in the VeriFacts Shop Coaching Program for at least six months. Mark Olson, COO and co-founder of VeriFacts Automotive, stated, “VeriFacts works with some of the best shops in the country who employ some of the very best technicians in our industry. Each year one of our biggest challenges is working with our coaches and analyzing repair quality data to determine the list of ACE Award finalists from the nearly 5,000 technicians we see each month.”

According to Audie Swedeen, Director of Operations, “We consider many different factors when deciding on a finalist. These include teamwork, attitude and repair quality performance, among other considerations. Finalists may also be chosen based on our coaches’ nominations, which are then confirmed by our executive management team.”

As the people who will be driving repaired motor vehicles, we often need assistance navigating the complexities of the repair process and the frequently conflicting information we receive from our insurers.

One very confusing issue arises from insurer injection of itself into the repair process. However, insurers typically do not have the right to dictate to a collision repair shop how the insurer thinks YOUR vehicle should be repaired — unless it is “electing to repair” as an option in the terms of your insurance policy. Most insurers prefer to pay your loss in money rather than exercise the repair option because historically electing to repair made insurers equally liable for the quality and propriety of the repair as the shop that performed the work.

Many insurers are now trying to tell collision repairers how to fix your vehicle, yet avoid any responsibility for the quality and safety of the repair. You can avoid much of this difficulty by asking your insurer to declare which remedy it is choosing to resolve your claim as provided by your insurance policy. Here at the AEPI, we developed the “Consumer Vehicle Damage Insurance Election Form” to help you obtain this clarification from your insurer. This form is available to you in the block on the right.

Remember, this is only an option for the insurer under YOUR insurance policy. If someone else hit you and their insurer will be paying for the repair to your vehicle, the insurer cannot “elect to repair” — that’s only available as a component of the insurance contract. The insurer isn’t paying you based on your insurance contract. So whatever it may have agreed to with the at-fault driver regarding that person’s car repairs has nothing to do with you or how YOUR vehicle should be repaired — even if you have the same insurance company.